EZWTB Service Instant Delivery Stats
Meeting customers' delivery speed expectations is difficult. Exceeding your customers' delivery expectations takes a lot of work, and there is stiff competition, but winning means lasting success for your brand. In EZWTB, we have provided INSTANT DELIVERY Services to 10K+ customers, and the customer delivery satisfaction rate is as high as 83%. We will continue optimizing the transaction process and expanding the scale of supply players and win.
Why is fast delivery so important?
Speed of delivery is essential to user experience, more so than price. These delivery statistics from EZWTB clearly illustrate the importance of fast delivery to customers:
| Delivey Time | Delighted | Complaints |
|---|---|---|
| Less 5 Mins | 91% | 0.50% |
| 5 ~ 30 Mins | 83% | 0.90% |
| 30 ~ 60 Mins | 65% | 2% |
| More 1 Hours | 18% | 10% |
Why EZWTB deliver Faster?
After placing an order and paying, what makes you feel bored? Some players who bought NBA 2K MT on some websites must have had this experience; you must wait a long time to get MT, especially when you need Coins to bid for players in Auction House. But if you choose EZWTB, you don't have to worry. 95% of orders are delivered within 30 minutes.
Optimize the order allocation mechanism
We will intelligently analyze the transaction speed of each supplier to optimize the order quantity, order price, and delivery speed.
Advance inventory planning
Analyze the inventory of online suppliers every hour, as well as the number of forwarding orders. If there is any shortage of expectations, we will notify active offline suppliers to go online in time!
Prioritize appropriately
Consider distributing orders among multiple supply players. Even distribution can result in an utterly uneven workload. To solve this problem, we design a public order pool to allow each supply player to process orders one by one.
2022 Our Company All Orders Delivery Times Stats:
| Month | Orders | < 5Mins | 5 ~ 30 Mins | 30 ~ 60 Mins | > 2 Hours |
| Jan | 6329 | 3797 | 1265 | 949 | 318 |
| Feb | 7300 | 4380 | 1460 | 1095 | 365 |
| Mar | 5778 | 3466 | 1155 | 866 | 291 |
| Apr | 6950 | 4170 | 1390 | 1042 | 348 |
| May | 7629 | 4577 | 1525 | 1144 | 383 |
| Jun | 6809 | 4085 | 1361 | 1021 | 342 |
| Jul | 8674 | 5204 | 1734 | 1301 | 435 |
| Aug | 7063 | 4237 | 1412 | 1059 | 355 |
| Sep | 8385 | 5031 | 1677 | 1257 | 420 |
| Oct | 5482 | 3289 | 1096 | 822 | 275 |
| Nov | 5279 | 3167 | 1055 | 791 | 266 |
| Dec | 7640 | 4584 | 1528 | 1146 | 382 |
